Google has a bug in their export server that is causing documents requested to come down in the wrong format. The issue is documented here:

http://code.google.com/p/gdata-issues/issues/detail?id=2157

This is the error you would see in gogoDocs: “This document can’t be viewed. The file format is invalid.”

If you would please login to your google account and put a star on that issue, it would help to get them to fix it faster. We are also working on a workaround in our code, but as you probably know, Apple’s update and approval process means that we are at least a week from seeing that version in the app store.

This problem is specific to using Google’s new editor to make docs. You can turn that editor off in your Google docs preferences. Uncheck the box labeled “Create new text documents using the latest verson of the document editor.” Doing so will make all new documents viewable in gogoDocs. You may have to copy and paste any problematical documents (or export and reimport them) to get those to work.

Google has recently changed the XML representation they give our application regarding who you are sharing your documents with; they have added access to whether you are sharing a document by publishing it to anyone / everyone who knows the URL. Since that information is not expected by either version (iPhone or iPad) of gogoDocs, the application crashes when you scroll to a document that is shared to anyone / everyone where anyone is also allowed to edit the document. The crash only happens under the very narrow circumstance wherein everyone can see and edit your document.

If you’re willing to temporarily turn off worldwide editing of any document you’ve shared, that should keep the app running happily while we wait for Apple’s approval of the fixed version. If you are unable to do so, we are offering a limited number of beta copies of the application to users who have hit this bug, we ask only that you delete the beta version and install the official version from the app store once it is approved as it will eventually expire.

If you would like to join the beta test group, please contact us at:
info [at] thisdomainyouareon [doht] com.

The engineers at Google are much more likely to find the problem if we are able to give them more information about it. See here, here, and here and star the issues and/or add any information you are able to find to the comments thereof. The more stars an issue gets the more attention and higher priority it gets from the Google engineers.

New York, NY – Sounds Broken Inc. today is pleased to announce gogodocs 1.1.0 for iPad, an version of their Google Docs(TM) reader for the iPhone. The iPad version supports the new “upload any file” feature of Google Docs(TM). gogodocs supports viewing many types of documents, listening to audio and viewing fullscreen video, as well as filtering your docs list by name. Look for a preview video at gogodocs.com of gogodocs for iPad tomorrow!

Supported file formats include (among others):
* MS Office and iWork files that were not converted to Google Docs format on upload
* Multimedia files such as mov, .mp4, .mpv, and .3gp MPEG-4 Part 2 video (Simple Profile)
* Audio files such as AAC-LC audio up to 48 kHz, and MP3 up to 48 kHz, stereo audio
* Most image formats

gogodocs keeps all of your files handy by syncing your Google Docs(TM) account to your new iPad. Files are downloaded to your iPad while it’s online, and kept available for viewing offline. Background syncing, blazing fast PDF viewer, automatic bookmarking, forward as email, document filtering, and document sharing make gogodocs an essential tool for all Google Docs(TM) and iPhone users.

What people are saying about gogodocs for iPhone:
* This app is truly excellent. Like best the auto sync on start-up and unique one screen to show local copied and google files and not multiple screens of other apps.
* This is a really handy viewer. I’ve been using it to read some of my larger PDFs and the pages appear so quickly. The jump to last place viewed is really handy!
* Great program, I’m able to view all of my things. I have been using it to view big PDFs, and I really like the star sync feature.
* A very good stable implementation of a GoogleDocs reader. Thanks!
* It’s so so close to being the perfect google docs app.

Features:
* Document Sync – instantly view any document, spreadsheet, presentation, PDF, audio, video file, or image you have synced. Great for flights, subway travel, or any place without a reliable internet connection.
* Document Stars – change the starred status of docs right from your phone.
* File support for Google Docs native files (Document, PDF, Spreadsheet, Presentation in native Google Docs format)
* File support for MS Office and iWork files that were not converted to Google Docs format on upload.
* File support for multimedia files such as mov, .mp4, .mpv, and .3gp MPEG-4 Part 2 video (Simple Profile) AAC-LC audio at up to 48 kHz, and MP3 up to 48 kHz, stereo audio as well as most image formats.
* Full screen video
* Syncing Preferences – synchronize starred documents to your phone by default, or have all, only visited documents, or none of your documents synced.
* Long PDF Support – gogodocs handles long pdfs with ease, unlike other viewers that crawl and crash.
* Automatic Bookmarking – continue reading where you left off.
* Document List Filtering – quickly filter your document list by type, starred, hidden, and file name.
* Document Sharing – Email any of your saved documents as attachments.
* Portrait and Landscape mode document viewing, pinch or double tap to zoom.

Device Requirements:
* iPad

Pricing and Availability:
gogodocs 1.1 for iPad is $4.99 USD (or equivalent amount in other currencies) and will be available worldwide exclusively through the iPad App Store in the Productivity category when the iPad is released.

* MS Office and iWork files that were not converted to Google Docs format on upload
* Multimedia files such as mov, .mp4, .mpv, and .3gp MPEG-4 Part 2 video (Simple Profile)
* Audio files such as AAC-LC audio up to 48 kHz, and MP3 up to 48 kHz, stereo audio
* Most image formatsgogoDocs keeps all of your files handy by syncing your Google Docs(TM) account to your iPhone or iPod touch. Files are downloaded to your iPhone while it’s online, and kept available for viewing offline. Background syncing, blazing fast PDF viewer, automatic bookmarking, forward as email, document filtering, and document sharing make gogoDocs an essential tool for all Google Docs(TM) and iPhone users.

What People are saying about gogoDocs:
* This app is truly excellent. Like best the auto sync on start-up and unique one screen to show local copied and google files and not multiple screens of other apps.
* This is a really handy viewer. I’ve been using it to read some of my larger PDFs and the pages appear so quickly. The jump to last place viewed is really handy!
* Great program, I’m able to view all of my things. I have been using it to view big PDFs, and I really like the star sync feature.
* A very good stable implementation of a GoogleDocs reader. Thanks!
* It’s so so close to being the perfect google docs app.

Features:
* Document Sync – instantly view any document, spreadsheet, presentation, PDF, audio, video file, or image you have synced. Great for flights, subway travel, or any place without a reliable internet connection.
* Document Stars – change the starred status of docs right from your phone.
* File support for Google Docs native files (Document, PDF, Spreadsheet, Presentation in native Google Docs format)
* File support for MS Office and iWork files that were not converted to Google Docs format on upload.
* File support for multimedia files such as mov, .mp4, .mpv, and .3gp MPEG-4 Part 2 video (Simple Profile) AAC-LC audio at up to 48 kHz, and MP3 up to 48 kHz, stereo audio as well as most image formats.
* Syncing Preferences – synchronize starred documents to your phone by default, or have all, only visited documents, or none of your documents synced.
* Long PDF Support – gogoDocs handles long pdfs with ease, unlike other viewers that crawl and crash.
* Automatic Bookmarking – continue reading where you left off.
* Document List Filtering – quickly filter your document list by type, starred, hidden, and file name.
* Document Sharing – Email any of your saved documents as attachments.
* Portrait and Landscape mode document viewing, pinch or double tap to zoom.

Device Requirements:
* iPhone and iPod touch (any generation)
* Requires iPhone OS 3.0 or later
* 3.2 MB

Pricing and Availability:
gogoDocs 1.1 is $2.99 USD (or equivalent amount in other currencies) and available worldwide exclusively through the App Store in the Productivity category.

To update gogoDocs from your iPhone, launch the App Store App and press the updates button in the lower right. If it says “All Apps Are Up to Date” and you still have version 1.0.0, try again later. The update should propagate across the various countries’ app stores over the course of the day.

Update: The update is live

We’ll keep you privy to the app submission process so wish us luck!